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I've had a few experiences with 911 in the last two years. We had a fire a few blocks from a city fire station. My 911 call went to the county who transfered me to the city. That dispatcher said you are not in the city and put me back to the county. That dispatcher could not validate the address where I was at who then sent me back to the city. After twelve minutes a fire truck from 3 blocks away arrived to a total loss. The fire commander on the scene told me just between you and me you need to report this. When our mom's car broke down on I69 on the southwest side a sheriffs officer and a city officer showed up to help. I heard them both say why are you here and why did we both get sent here they had no idea each other were coming. Obviously, they need to get together on the same page but I'm not sure what the answer is. Fries being in control makes sense as an elected official, however, his 911 is very small in compared to the city's operation. It has to be fixed and now is the time.

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